Conversion = Sales
Ecommerce is all about conversion. Once you’ve got someone on your website it’s all about leading them down the path to purchase with relevant calls to action, an intuitive user interface and a delightful shopping experience. We understand what works and what doesn’t and we know that at the end of the day money talks, especially when more of it is going into your bank account from your website.
Total retail solutions
If you’re an established retailer, it’s likely that your e-commerce offering is just one of your store fronts. We think it’s crucial that your e-commerce experience aligns with your physical retail experience, so we take a shopper-centric approach to understanding how your brand comes to life as a total retail experience, rather than just an isolated digital journey. That way we can ensure we don’t just build short term revenue, but also long-term brand equity.
An end-to-end service
We offer a service that lies at the intersection of strategic consultancy, creativity and technology. Having an in-house team of world class strategists, designers, UX specialists, creatives and developers means we can help you uncover the biggest e-commerce opportunities for your business, deliver a solution that takes advantage of them, and drive increased revenue on an ongoing basis.
Powerful ecommerce platforms
We will implement an intuitive ecommerce management platform using either Magento, Shopify, Demandware or SilverStripe which we will customise for your specific needs. This platform will manage all aspects of your ecommerce business, such as order fulfilment, product management, reporting, marketing automation and customer service.
Mobile first, but optimised for all devices
33% of all ecommerce sales happen on a mobile device, so we design responsive ecommerce websites that scale and resize to give users a consistently perfect shopping experience across all devices, whether that is your iPhone, an Android tablet or your old Windows XP computer.
Integration with your existing software
We hate double handling data, and inefficient workflow processes. So we build complex integrations between our client’s ecommerce solution and third-party inventory, POS, CRM, management and accounting software to save our clients valuable administration time. We have integrated our ecommerce solutions with Xero, Vend, Unleashed, Sugar CRM, Accredo, MyDesktop plus many more.
A custom e-commerce solution for your business
We don’t use templates, we craft custom digital marketing solutions to match our clients’ needs. This customisation extends past the external look and feel. We will design a custom administration panel to streamline your business and provide you with the full range of management tools and information you need. If it's going to make your business better, we can develop it.
A data-informed approach utilising analytics
To succeed in ecommerce, you need to be capturing meaningful data to inform product experiences and increased performance over time. Using in-house data and analytics capability, plus a touch of empathy and intuition, we’ll set your website up to deliver actionable insights and inform reliable, usable and functional consumer experiences.
A proven track record
We have worked with some of the biggest and most successful brands in New Zealand and across the world. We know that experience matters and are confident that our portfolio of website work speaks for itself. We encourage you to come into the office to see some of the work, share a coffee with us, meet the team and have a chat about how we could help you connect with your customers through great website design.